SMS Terms and Conditions

1. SMS Messaging Service

Home Secours USA LLC, doing business as Home Secours USA ("Company," "we," "us," or "our"), offers SMS messaging services to provide you with service updates, appointment reminders, technician arrival notifications, and important service-related communications.

2. Consent and Opt-In

By providing your mobile phone number and opting in to receive SMS messages from Home Secours USA, you consent to receive:

• Service appointment confirmations and reminders
• Technician dispatch and arrival notifications
• Service status updates
• Payment and invoice notifications
• Emergency service alerts
• Follow-up satisfaction surveys

You are not required to consent to SMS messaging as a condition of purchasing any goods or services.

3. Message Frequency

Message frequency varies based on your service requests. Typically, you may receive 2-10 messages per service appointment. You may receive additional messages if you request emergency services or have multiple appointments scheduled.

4. Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan. Home Secours USA is not responsible for any charges incurred from your wireless carrier for SMS messages.

5. How to Opt-Out

You can opt out of receiving SMS messages at any time by:

• Replying STOP to any SMS message you receive from us
• Calling us at (813) 295-7811
• Emailing us at contact@homesecoursusa.com

After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from Home Secours USA unless you opt in again.

6. How to Get Help

If you need assistance or have questions about our SMS messaging service:

• Reply HELP to any SMS message for support information
• Call us at (813) 295-7811
• Email us at contact@homesecoursusa.com

7. Supported Carriers

Our SMS messaging service is supported by all major U.S. wireless carriers, including but not limited to:

• AT&T
• Verizon Wireless
• T-Mobile
• Sprint
• U.S. Cellular
• And most regional carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your mobile phone number and SMS opt-in data will not be shared with third parties for marketing purposes. We collect and use your phone number solely for the purposes described in these terms and in accordance with our Privacy Policy.

9. Program Details

10. Changes to SMS Terms

We may update these SMS Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our SMS messaging service after any changes constitutes your acceptance of the updated terms.

11. Contact Information

For questions about these SMS Terms and Conditions, please contact us: