Accessibility Statement

Our Commitment

We strive to ensure that our website and services are accessible to all individuals, including those with disabilities. Our goal is to provide an inclusive experience that allows all users to access information and services without barriers.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

Home Secours USA LLC takes the following measures to ensure accessibility:

• Include accessibility as part of our mission statement
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff
• Include people with disabilities in design considerations
• Assign clear accessibility goals and responsibilities

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All functionality is available using keyboard controls
• Screen Reader Compatibility: Our website is designed to be compatible with screen readers
• Alternative Text: Images include descriptive alternative text
• Clear Headings: Content is organized with logical heading structure
• Color Contrast: We maintain sufficient color contrast ratios for readability
• Resizable Text: Text can be resized without loss of functionality
• Focus Indicators: Visible focus indicators for keyboard navigation
• Form Labels: All form fields have associated labels

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address any issues and improve our website continuously. Known limitations include:

• Some older PDF documents may not be fully accessible
• Third-party content or applications may have varying levels of accessibility

We are working to remediate these issues and improve overall accessibility.

Alternative Access

If you encounter any accessibility barriers or need assistance accessing our services, we are here to help. Alternative ways to access our services include:

• Phone: Call us at (813) 295-7811 to speak with a representative
• Email: Contact us at contact@homesecoursusa.com
• In-Person: We can provide information and services directly at your location

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers:

• Phone: (813) 295-7811
• Email: accessibility@homesecoursusa.com
• Contact Form: https://homesecoursusa.com/contact

We try to respond to feedback within 2 business days.

Compliance Status

We believe this website is substantially conformant with WCAG 2.1 Level AA guidelines. "Substantially conformant" means that some parts of the content may not fully conform to the accessibility standard.

Assessment Methods

Home Secours USA LLC assesses the accessibility of our website through the following methods:

• Self-evaluation using accessibility checking tools
• User feedback and testing
• Regular review of website content and functionality

Contact Information